Please note that our support team is available Monday to Friday during our standard working hours. We do our best to respond to all messages within 1–3 business days (excluding weekends and holidays). If you contact us outside of these hours, your message will still be received and added to our queue, and we’ll get back to you as soon as possible.

Our live chat follows the same support schedule. Thank you for your patience while we carefully review each request.

For faster answers, we recommend checking our FAQs and Blog pages — you may find helpful information about shipping, decor sizing, installation tips, and product care there.

Customer Support Email: info@thefeelz.store